This exploratory research study aims to investigate the usage of Generative Artificial Intelligence (GAI) tools by university students in social interactions in intercultural settings, with a focus on usage outside the classroom. The researchers are aware of GAIs' usage in the classroom and wanted to explore how this translates outside of the classroom. This study was conducted to understand students' GAI usage for communication and collaboration purposes. The survey was created by the researchers with the questions developed around the main research question and three sub-questions. A total of 287 responses were received from the students across the international programs of a private university in Thailand. The data analysis was completed using SPSS and interpretations from open-ended questions in the survey. The researchers found that the main usage of GAI was for language and communication, social interactions and cultural understanding, and trust and information reliability. The researchers recommend that universities develop a structured support system, create an awareness program about GAI tools, and integrate GAI tools into existing cultural integration programs.

Authors:
Dennis Gamble, Bangkok University International, Thailand
Yusaku Saito, Bangkok University International, Thailand
Kris Gotthelf, Bangkok University International, Thailand

About the Presenter(s)
Dennis Gamble is an instructor at Bangkok University International, in Bangkok, Thailand. Teaching in the Business English Department, he specialises in academic writing, negotiation and persuasion, and mass media.

Connect on Linkedin
https://www.linkedin.com/in/dennis-gamble-42176510b/

See this presentation on the full schedule – Monday Schedule

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